Server // Osteria Rialto, Bar Biltmore

Job Title: Server
Location: Paradise, 1006 Bloor Street West, Toronto, ON
Units: Osteria Rialto, Bar Biltmore
Term: Part-time
Salary: $12.20/hr, plus gratuities
Application Deadline: Monday, October 21
Expected Opening Date: TBD, expected to be by the end of the year

Organization Description

A 1937 heritage-designated Art Deco venue in Toronto's Bloorcourt neighborhood, Paradise reopens in 2019 following a highly anticipated renovation.

Paradise offers a unique, welcoming experience through food, drink and the arts. The complex includes: Paradise Theatre, a state-of-the-art venue presenting a curated mix of newly released films, older classics and undiscovered gems, as well as live music, talk series and multi-arts events; Osteria Rialto, a full-service restaurant offering up fresh, seasonal ingredients in dishes that innovate on classic Italian cuisine; and Bar Biltmore, where spritzes, sours and negronis are enjoyed alongside small bites.

The building on this site has operated as a cinema since 1910, and we are proud to continue its century-long tradition of bringing Torontonians together.

Paradise is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paradise is committed to the principle of equal employment opportunity for all and to providing employees with a work environment free of discrimination and harassment. 

Job Description

The Paradise service team works to provide the highest quality of hospitality to all of our guests dining within Osteria Rialto and Bar Biltmore. The service team works and reports to the General Manager, Operations Manager and Operations Supervisor. There is room to work between units as needed or desired. 

Responsible for providing exceptional levels of hospitality to all guests, suppliers and strategic partners of Paradise, we're looking for a passionate, knowledgeable and skilled service team, with outgoing and friendly personalities to help bring the vibrant and exciting atmosphere of the century-old landmark to life.

Responsibilities (include but are not limited to the following)

  • Maintain an in-depth knowledge of Osteria Rialto and Bar Biltmore, both food and beverage, to ensure a high standard of service for guests

  • Maintain knowledge of classic cocktails, major grape varietals, and current up-to-date dietary restrictions as applicable

  • Prepare and pour wine in accordance with Rialto and Biltmore’s Wine Service Guidelines

  • Check identification of guests to ensure legal drinking age laws are being complied with

  • Determine when a guest has reached their service limit, and arrange next steps where necessary in consultation with Paradise management

  • Work with the bar team to ensure that all service bar drinks are made accurately, as per the guest's requests`

  • Understand and operate the POS and till system, including cash handling, debit/credit card transactions, and use of gift cards and loyalty cards

  • Maintain the bar and service area for aesthetic, health and safety and hygiene purposes

  • Prepare, stock and maintain service areas before, during and after service; including preparation of linens, stocking of smallware shelving, and cutlery polished if necessary

  • Serve guests one-on-one or in groups in a friendly, professional and knowledgeable manner

  • Uphold standards of service during high-volume moments

  • Ensure proper memorization of all wines BTG as well as house cocktail recipes.


Work Environment

  • The work environment can be loud and busy

  • There are many restaurant hazards such as hot surfaces, liquids, sharp knives and slippery floors

  • This position regularly requires long hours and weekend work

Physical Demands

  • The employee is required to stand for up to 12 hours at a time as well as walk, bend, stoop, climb, balance, kneel and crawl

  • The position requires working taste buds, ability to smell, feel with fingers and visually inspect, including close and distance vision

  • Lifting and/or moving up to 20 lbs. regularly; occasionally lifting and/or moving up to 50 lbs.

  • Manual dexterity required to use a computer and peripherals


  • 2+ years of serving experience in casual-fine dining or upscale dining venues with a hospitality focus

  • Understanding of advanced wine and liquor varietals, techniques, brands and service

  • Understanding of world cuisine and current dining trends.

  • Knowledge of safety, sanitation and food handling procedures 


  • Establish and maintain effective and positive working relationships with management personnel, members of the community and other stakeholders

  • Demonstrated creativity, flexibility and comfort in working with diverse populations

  • Exceptional detailed written and verbal communication skills

  • Exceptional interpersonal skills

  • Ability and desire to work with mentors 

  • Ability to manage self calmly and effectively under pressure

  • Solutions and detail-oriented individual with a high degree of professionalism

  • Management of space and time is essential

  • High energy, personable, and team-oriented collaborator

  • Fast-paced independent worker

  • Seeks new demanding challenges

  • Passionate about the foodservice sector

  • Knowledge of the cultural sector, both at home and abroad

  • Flexibility to work some evenings and weekends

  • Exude professional demeanor and appearance

  • Maintain mental and physical stamina to work extended shifts and days

  • Proficient in Google Apps, Skype, Excel, Word, Outlook and PowerPoint

  • Experience with Resy and Silverware an asset

How to Apply

Please email your cover letter and resume to the Paradise Hiring Committee at with the subject line: Job application: Osteria Rialto + Bar Biltmore Server