Terms & Conditions

LICENSE
This ticket is a revocable license issued to the buyer and/or bearer (”Holder”) to attend the event named on the front of the ticket. By using this ticket, the Holder accepts and is responsible for complying with such terms along with all rules and standards of conduct posted in or about the Paradise Theatre (“Venue”). Any violation of this license will give the Venue the right to seize the ticket, cancel any associated ticket account and/or refuse admission to or eject the Holder from revoked without refund for noncompliance with terms.  

This ticket permits the Holder to enter the publicly accessible areas of Venue at times determined by the Venue, including for an event identified on the ticket and, if applicable, sit in the seat location identified on the ticket. This ticket must be produced upon entry to Venue and upon request anytime thereafter to confirm its validity and the Holder’s right to access Venue and/or its seating/suite areas.  No re-entry into Venue will be permitted without a valid ticket. 
Young children may be seated in a parents' lap only if they have a ticket and an assigned seat beside that occupied by the parent. Depending on the nature of the event, children under the age of two (2) may not be admitted in the Venue’s sole discretion. A ticket-holder must ensure that the holder and any minors or others for whom the holder is responsible conduct themselves appropriately and in a manner which is not determined by the Venue or its representatives to be objectionable or disturbing to other patrons. 

The Venue operates in a residential community; please ensure your conduct is respectful of the surroundings.

RESTRICTIONS

Admission will be restricted to those 19 years or older, unless otherwise stated. 

Unlawful sale or attempted sale of this ticket is prohibited. Tickets obtained from unauthorized sources may be invalid, lost, stolen, or counterfeit and if so are void. This ticket may not be resold for an amount in excess of the face value of the ticket without the written consent of issuer. Maximum resale restrictions may apply. 

This ticket may not be used for advertising, promotion or other trade purposes without the written consent of issuer. Applicable taxes are included. 

No food products from outside the Venue, alcohol, illegal drugs, contraband, fireworks, chemicals, noisemakers, bottles, cans, weapons, overly-large bags, knapsacks, containers and briefcases, or recording or transmitting devices of any kind will be permitted into Venue. Notwithstanding the foregoing, a holder may bring a childcare bag if the Holder is accompanied by an infant (including baby food, milk/formula, etc). By seeking entry to Venue, the Holder consents to a search of his/her person and belongings by the Venue. The Venue reserves the right to change this security policy without notice. The Holder agrees not to use language or engage in conduct that is abusive, illegal or objectionable or might otherwise interfere with the event or any ancillary activities or with the reasonable enjoyment of others, and hereby agrees to follow the Venue’s Code of Conduct [Link]. 

The Holder acknowledges that damages may not be an adequate remedy for breach of this licence and consents to injunctive or other relief which may be sought to enforce same.

CHANGES

EVENT DATE, TIME AND DETAILS SUBJECT TO CHANGE. In the event does not take place as set forth on the face of this ticket, the ticket may be exchanged for same price seat for either: (a) rescheduled event, if any; or, if applicable, (b) any similar event within 12 months of original event, if available. 

VALUE

Complimentary tickets are not exchangeable or redeemable for any benefit that is offered to tickets with a dollar value. No part of the purchase price will be refunded by reason of the failure to use the ticket as stated. The purchase of or presentation of this ticket does not guarantee holder will receive a promotional item.

DISCLAIMER BY VENUE, RELEASE BY AND COVENANTS OF HOLDER

Holder assumes all risks occurring on the premises of the Venue, including injury by any cause, and releases the Venue, its customers, purchasers, independent contractors, licensees, exhibitors, sponsors, vendors, volunteers, successors and assigns, their directors, employees, agents, representatives, from any related claims. Take care of your ticket, as it can’t be replaced if lost, stolen or destroyed, and is valid only for event and seat printed on ticket. BY ATTENDING THIS EVENT, HOLDER (ON BEHALF OF HOLDER AND ANY MINOR ACCOMPANYING HOLDER) IS DEEMED TO HAVE GIVEN A FULL RELEASE OF LIABILITY TO THE RELEASED PARTIES. IF HOLDER DOES NOT WISH TO OR IS NOT AUTHORIZED TO GRANT ALL THE RIGHTS, RELEASES AND WAIVERS SET FORTH IN THIS TICKET ON BEHALF OF ANY ACCOMPANIED MINOR(S), HOLDER SHOULD IMMEDIATELY ACCOMPANY THE MINOR(S) OUT OF THE VENUE.

If you consume alcohol or cannabis at the Venue, please act responsibly. Do not drive. For a safe ride home, dial Beck Taxi at (416) 751-5555 on your cell phone or ask a Venue employee for assistance asking for a taxi ride.

The issuer is not responsible for any inconvenience caused by unauthorized duplication. In the event that duplicate copies appear, the issuer or Venue reserves the right to refuse entry to all ticket holders and may credit the original purchaser the face value (if any), which will constitute full remuneration. The event date and time is subject to change without notice.

Please arrive at least 15 minutes before the marked start of the event. All events begin promptly as scheduled, and there are no refunds for latecomers. Latecomers will be admitted only at a suitable break in the performance, if applicable, and seating location will be at the discretion of the management. If you are late, it may not be possible to seat you until an intermission; if the production has no intermission, you may not be admitted at all. Due to the nature of live performance, the Venue does not warrant that the ticket-holder will be satisfied with the performance or that it will be free of technical difficulties.
    
The Holder agrees that: (a) he or she will not transmit or aid in transmitting any information about the event to which this ticket grants admission including, but not limited to, any account, description, picture, video, audio, reproduction or other information concerning the event (collectively, the "Event Information"); (b) the Venue is the exclusive owner or licensee under copyright of all copyrights and other proprietary rights in the event and the Event Information; and (c) the Venue, its partners and designees, and each of their respective past, present and future affiliates, agents, officers, employees and owners (collectively, the "Authorized Entities") will have the unrestricted right and license to use Holder’s image, likeness, name, and/or voice, and/or those of any minor accompanying Holder, in any live or recorded broadcast, telecast, photograph, video, audio sound, audiovisual and/or other recording taken in connection with the event or other transmission, distribution, public performance, or reproduction in whole or in part of the event, for all purposes, worldwide, in perpetuity, and in any and all media now or hereafter known, without compensation. The rights granted herein to the Authorized Entities are assignable. 

WARNING: PLEASE STAY ALERT AND BE AWARE OF YOUR SURROUNDINGS. IF YOU ARE CONCERNED WITH YOUR SEAT LOCATION PLEASE CONTACT ANY CUSTOMER SERVICE REPRESENTATIVE FOR AN ALTERNATE SEAT LOCATION, SUBJECT TO AVAILABILITY. By using this ticket, by attending or observing the event, or by attending, observing or participating in any attractions offered in connection with the event, the Holder, on behalf of himself/herself and any minor(s) accompanying the Holder, voluntarily assumes all risks and danger of any injury or other loss incidental to the event, all associated activities and/or his/her attendance at Venue (including the negligence or misconduct of other attendees). 

The Holder releases the Venue its partners, licensors, performers and the affiliates, officers, agents and employees of each (the "Releasees") from any and all liability, regardless of whether such injury or loss occurs before, during or after the event and whether such injury or loss is caused by any person’s negligence or otherwise.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAWS, ANY DISPUTE, CLAIM, OR CAUSE OF ACTION ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS, INCLUDING, BUT NOT LIMITED TO, HOLDER’S ATTENDANCE AT THE EVENT, SHALL BE SETTLED BY MANDATORY, CONFIDENTIAL, FINAL, AND BINDING ARBITRATION UNDER THE ARBITRATIONS ACT (ONTARIO) BY A SINGLE ARBITRATOR MUTUALLY AGREED UPON BY THE HOLDER AND THE RELEASEES. THE PLACE OF ARBITRATION SHALL BE TORONTO, ONTARIO, CANADA. EXCEPT AS MAY BE REQUIRED BY LAW, NEITHER A PARTY NOR AN ARBITRATOR MAY DISCLOSE THE EXISTENCE, CONTENT, OR RESULTS OF ANY ARBITRATION HEREUNDER WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES. NEITHER THE HOLDER NOR THE RELEASEES SHALL BE ENTITLED TO JOIN OR CONSOLIDATE CLAIMS IN ARBITRATION BY OR AGAINST OTHER INDIVIDUALS OR ENTITIES, OR ARBITRATE AS A REPRESENTATIVE MEMBER OF A PUTATIVE CLASS OR IN A PRIVATE ATTORNEY GENERAL CAPACITY. THE ARBITRATOR SHALL HAVE THE POWER TO AWARD ANY REMEDIES AVAILABLE UNDER APPLICABLE LAW. ANY AWARD AND ANY JUDGMENT CONFIRMING IT ONLY APPLIES TO THE ARBITRATION IN WHICH IT WAS AWARDED AND CANNOT BE USED IN ANY OTHER CASE EXCEPT TO ENFORCE THE AWARD ITSELF.

ONLINE TICKET SALES
You must print and bring your ticket to the theatre for admittance. You may also show a copy of the ticket on a mobile phone; however, it is a good idea to bring a printed physical copy in case there is an issue with your mobile phone. The Venue is under no obligation to confirm your purchase absent a ticket.
General Seating: Is on a first come, first served basis. Please arrive early for best seat selection. 

Reserved Seating: If the ticket(s) you have purchased are for reserved seating, the Row and Seat Number will appear on each ticket.

Charges for this transaction will appear on your credit card or bank statement from Paradise Theatre [NTD: Confirm]. All sales are final, including Interac purchases. We are not able to offer refunds or exchanges.